On-Site Support

Local Technician Dispatch & Hardware Upgrades

Get hands-on Android TV box setup, hardware exchanges, and local technician support across Canadian and US service regions.

Service Process

How Geo-Dispatch Works

01
02
03

Submit MAC ID Details

Technician Matching

In-Home Demonstration

Enter your device MAC ID and location details through our secure online request form for rapid technical processing.

Geo-location routing automatically alerts the nearest regional support specialist equipped with the latest set-top box accessories.

Your technician arrives on-site to execute hardware upgrades, configure media players, and provide a full system demonstration.

Service Request

Schedule Local Technician Support

Submit your device MAC ID and request details below. A regional technician will review your specifications and contact you shortly.